How We Built Our Own Website with Agentic Design
A meta case study: How Virgent AI uses agents, embedded prompts, and agentic design principles on our own website to optimize inbound lead qualification and customer experience.
How We Built Our Own Website with Agentic Design
Industry: AI Consulting
Dogfooding Our Own Approach
At Virgent AI, we believe in practicing what we preach. Our website isn't just a marketing site鈥攊t's a working demonstration of agentic design principles.
What is Agentic Design?
Agentic design treats every touchpoint as an opportunity for intelligent interaction. Instead of static pages, we build systems that:
- Respond to context - Adapt based on user behavior
- Anticipate needs - Proactively offer relevant information
- Learn and improve - Get smarter with each interaction
- Scale human effort - Handle routine tasks automatically
Our Website Implementation
1. Intelligent Contact Form
As detailed in our other case study, our contact form uses AI to:
- Filter spam and low-quality submissions
- Assess lead quality in real-time
- Provide instant, personalized responses
- Route to appropriate follow-up flows
2. Embedded Prompts
Throughout the site, we use embedded prompts that:
- Guide users to relevant content
- Answer common questions inline
- Reduce friction in the discovery process
- Collect implicit feedback on content quality
3. Dynamic Content Personalization
Returning visitors see:
- Content related to their previous interests
- Updated information on topics they explored
- Personalized calls-to-action
- Streamlined navigation paths
4. Agentic Chat Interface
Our chat system:
- Understands context from the current page
- Maintains conversation memory across sessions
- Escalates to humans seamlessly when needed
- Learns from every interaction
Technical Architecture
Front-End
- Next.js for server-side rendering
- React for dynamic components
- Tailwind for rapid styling
- Vercel for deployment
AI Layer
- LangChain for agent orchestration
- Multiple LLM providers for resilience
- Custom prompt engineering
- WebLLM for privacy-sensitive operations
Data & Learning
- PostgreSQL for structured data
- Vector database for semantic search
- Analytics for behavior tracking
- Feedback loops for improvement
Results
Lead Quality
- 95% spam eliminated
- 40% increase in qualified leads
- 50% faster qualification cycle
User Experience
- 30% longer average session
- 25% more pages per visit
- Higher returning visitor rate
Operational Efficiency
- 80% of inquiries handled automatically
- Faster response times
- Better lead routing accuracy
Lessons Learned
What Worked
- Start simple - MVP first, sophistication later
- Measure everything - Data drives improvement
- Human fallback - AI + human beats AI alone
- Continuous iteration - Ship weekly improvements
What Didn't Work
- Over-personalization - Can feel creepy if obvious
- Complex flows - Simple usually wins
- Too much AI - Sometimes static content is fine
- Ignoring edge cases - Failures damage trust
Try It Yourself
As you browse our site, you're experiencing these principles in action:
- The chat is AI-powered
- The contact form is intelligently filtered
- Content recommendations are personalized
- Navigation adapts to your behavior
We built this to demonstrate what's possible. If you like what you experience, imagine what we could build for your business.
This case study demonstrates our commitment to dogfooding鈥攚e don't recommend anything we wouldn't use ourselves.
Originally published on Virgent AI Case Studies
Jesse Alton
Founder of Virgent AI and AltonTech. Building the future of AI implementation, one project at a time.
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